Support
We're here to help.
We're here to help you succeed with MonitorSky.
How it works
From signing in to a sent campaign.
Registration & Onboarding
Connect your Microsoft Teams account in a few clicks.
Create Group(s)
Organize contacts into groups you can target.
Create Campaign
Write your message, add formatting, links or an image.
Save Campaign
Keep it as a draft and come back to it later.
Schedule Campaign
Pick a date and time — it sends itself.
Send Campaign
Delivered straight to Teams, from your own account.
Our commitment to you
Fast response
We respond to all support requests within 24 hours, often much faster during business hours.
Expert guidance
Our team knows MonitorSky inside and out, providing you with accurate solutions and best practices.
Business-focused
We understand your business needs and provide solutions that drive real results for your organization.
Contact support
Teams Chat Support
Get instant help directly in Microsoft Teams. Perfect for quick questions and real-time troubleshooting.
Teams ID: [email protected]
Email Support
Send us details, screenshots, or longer questions. We reply within one business day.
Send Support EmailSupport hours & response times
Business hours
Monday - Friday: 9:00 AM - 6:00 PM (CET)
Weekend: Limited emergency support
Holidays: Reduced hours (we'll notify you in advance)
Response times
Teams Chat: Usually within 2-4 hours during business hours
All Support Requests: Within 24 hours guaranteed
Critical Issues: Same-day response, even on weekends
Self-service resources
FAQ
Find quick answers to the most common questions about MonitorSky.
Documentation
Comprehensive guides and tutorials to help you master MonitorSky.
Coming soon
Video tutorials
Step-by-step video guides for setting up and using MonitorSky effectively.
Coming soon
We're here for your success
"We don't just provide support — we partner with you for success. Every question you ask helps us understand how to serve you better."
Our promise to you
"At MonitorSky, we don't just provide software — we partner with you for success. Your success is our success."
— The MonitorSky Support Team